About Joy Wilson

Joy Wilson is a learning and development consultant. She specializes in designing competency based learning and development solutions. She holds the British Institute for Learning and Development Quality Mark -The Learning Providers Mark of Distinction .

Strategic Thinking

I find myself designing strategic thinking workshops for two organisations one steeped in history and traditions which come to life in artefacts, stories, folklore, the legacies that individuals left behind that still act as beacons to guide people in decisions about what to do and what not to do. People disappear when they die, like old photographs memory fades in quality over time . Yet for some there is an exception to this process, they continue to exist through their diaries, ledgers, structures, publications. Preserved in time. evident in culture. The other organisation is nimble, inclusive, and used to navigating [...]

2024-06-01T10:59:58+00:00Categories: Strategic Planning|Tags: |

Smarter Facilitation

I always welcome the opportunity to co-facilitate. Almost without exception I work with some wonderfully talented people with much smarter facilitation skills than me. It never ceases to amaze me how almost (that word again) on these occasions the delivery is seamless, it appears that this double act has been together for years. We appear to naturally tap into complimentary skills,  of course there is discussion about who feels confident to deliver which parts of the workshop, how we can play to strengths, and with agreement we start and fall into a collaborative rhythm. Not too long ago there was [...]

2023-12-27T20:48:14+00:00Categories: Training and Development|Tags: |

The conversation cul-de-sac

Have you ever navigated into a conversation cul-de-sac? A dead end street! When did you last find yourself in a conversation that took an unexpected turn? A comment that embarrassed or offended you? A comment that stunned you into silence or panic. Yesterday I was working with a group of professionals whose customers are challenging for a variety of reasons. On the receiving end of a range of aggressive behaviours chosen to belittle to shock, to denigrate, these professionals feel beaten up, overwhelmed and as a result are often backed into a conversation cul-de-sac. This group once knew how to [...]

The Peter Principle Occupational Incompetence

The peter principle the journey from competence to incompetence, was written by Laurence J. Peter  who analysed hundreds of cases of occupational incompetence which led him to formulate Principle. The book is extremely humorous, a satirical model, it was first published in 1969. What is surprising is that many of us continue to experience the impact of occupational incompetence resulting from ridiculous promotion decisions. For those who experience the Peter Principle occupational incompetence at work it is no laughing matter. Having worked in an organisation where incompetence permeated through many levels the impact on people and performance was devastating. The [...]

2023-12-29T18:12:12+00:00Categories: Competence Category|Tags: |

Developing Wizardry with the Stories We Weave

As a learning designer I believe in the power of stories to sustain attention. Our brains are attracted to the stories we weave in which the characters struggle and eventually surface unknown abilities to triumph over adversity. This is why our Learning by Design course is so successful. It places the learner at the heart of the story, this helps learners to absorb information, connect it to their own experience and make decisions using critical thinking skills to influence outcomes “I have a story to tell you,” is a simple and powerful sentence yet it focuses attention time after time. The [...]

2024-06-01T15:02:27+00:00Categories: Learning Design|Tags: |

Facilitating Change Moving from Bitter to Better

Facilitation can be a delicate process, particularly for me today because I am holding 6 raw eggs and my audience are feeling bitter, my aim is to create an environment where we can consider the impact of entrenched patterns of behaviour and identify the mindsets required to move from bitter to better. I have a strong connection with the group, a deep understanding of the business and barriers to change that they face but they are avoiding issues they say they want to tackle, its time to identify and break some of those limiting patterns. I start [...]

Little Value from Bigwigs and Stinking Thinking

A big job had presented itself at training towers. The bigwigs had attended a continuous improvement seminar where they had been publicly embarrassed by the ring masters for their stinking thinking. The big wigs arrived at training towers and the gnomes were summoned. During a verbal thrashing the gnomes were told to put out to tender a management development programme. I’ve just finished writing a proposal for a management development programme. Provided with a list of fluffy objectives that could only have been written by an inebriated gnome with a very low threshold for success. These managers [...]

Learning – press pause this isn’t working

She’s there, the attendance register says so, ticks will go into boxes and records of learning will be kept. But she’s there in body only, her mind is elsewhere. She thinks is this Learning? I need to - press pause this isn’t working Today’s class is about the history of learning and development, apparently considerable transformations have occurred in the field of L&D, leading to the amazing learning opportunities she can provide today. I would be motivated by goal orientated objectives, not a list of content coverage There are too many objectives; I need less to help me [...]

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