Exploit and cultivate core competencies

"How will you exploit and cultivate core competencies, those that will enable you to achieve your strategic aims?" This is a question that I regularly ask during strategic planning workshops and one which leaders answer from a systems and process perspective. While systems are necessary for any company, most are not unique ,therefore, systems and expertise that are easily copied provide little competitive advantage. However, systems and processes are driven by core competencies which are the sum of collective learning across business units over time and they have become embedded in the organisations culture. Core competencies are a source of competitive [...]

2023-12-20T11:54:08+00:00Categories: Competence Category|Tags: |

Learning Design and The Art of Seduction

  One of the most important, difficult and common decisions that designers of learning make is whether to add interesting text, sounds, or visuals to learning material. This is a decision about Learning Design and The Art of Seduction. We want to arouse interest,curiosity, engagement but it's important to know when these elements seduce learners and when they become a distraction. The first step in our seduction process is arousal. We can arouse interest in our learning solutions in 3 ways mentally, emotionally and physically.         Cognitive Arousal Cognitive arousal is about mental stimulation and application. A [...]

2023-12-27T20:46:53+00:00Categories: Learning Design|Tags: |

Articulating Competencies

The task of articulating competencies can be challenging, particularly for management teams who not well versed in the language of competencies can often encounter difficulties when they attempt to articulate competencies. Yet, (as I am sure the customers who I have worked with recently will confirm) the effort put into articulating competencies reaps significant returns for the organisation. Commitment to investing the time and effort to assess the competencies that link to key performance indicators can enhance the organisations competitive advantage. Failure to invest this time and effort in articulating competencies can lead to a lack of specificity, misinterpretation, ambiguity [...]


There was a time when the past was quite helpful in predicting the future, but in today's volatile business environment we need to be receptive to new ideas yet we commit ideacide! Strategy has shifted into a place where reliance on planning based on past decisions may no longer be the best approach to accommodate changing realities. I work with senior executives and operational managers to facilitate strategic planning workshops. That title may have misled you since most of the learning is aimed at developing strategic thinking skills. I have found that if I publish that I meet with huge [...]

The Culture Lens

What aspects of a person’s workplace behaviour can be attributed to their culture? Lets take a look through the culture lens to understand the impact of a dominant culture Could it be that people of different cultures are essentially similar and their behaviour is influenced by organisational constraints and management action rather than by cultural characteristics? Culture influences the behaviour of all individuals and groups within an organisation. It has an effect on most aspects of organisational life, including how decisions are made, who makes them, how rewards are given, who is promoted, how people are treated, and how the [...]

2024-06-01T15:16:28+00:00Categories: Culture|Tags: |

The Curse of Knowledge

Learning designers have many tools and resources at their disposal these days so it’s easy to understand why they would choose to throw all of them at every development challenge in the hope of making  something stick. Today I have been reviewing a blended learning programme. I use the words  “Blended and Learning” loosely to describe this product which contained everything but the kitchen sink and would be better described as a crime against learning. The bigger crime is that somebody bought it and considered it a suitable vehicle for compliance training.  Are you suffering from The Curse of Knowledge [...]

2024-06-01T13:50:27+00:00Categories: Learning Design|Tags: |

Lost in the woods crippled by flawed thinking

Recently I had the pleasure of working with a leadership team to facilitate their strategic planning. Since all strategic planning in my view is focused on a particular organisation, its characteristics, markets, opportunities etc, my approach is tailored this is informed by a discussion about the business and its development needs. At that meeting I recommended that we spend time during the strategy sessions encouraging people to think more deeply about their own bias, assumptions and beliefs. Apparently this wasn’t needed. Fast forward to today when I received a call to ask if I would be willing to design and [...]

2023-12-31T18:02:58+00:00Categories: Strategic Planning|Tags: |
Go to Top