Coaching is a highly effective development technique; research shows that line managers are increasingly being expected to engage in coaching in the workplace.
On this site you will find a range of courses and resources for busy coaches
Coaching is a highly effective development technique; research shows that line managers are increasingly being expected to engage in coaching in the workplace.
On this site you will find a range of courses and resources for busy coaches
When did you last find yourself in a conversation that took an unexpected turn? A comment that embarrassed or offended you? A comment that stunned you into silence or panic, you have navigated into a conversation cul-de-sac. Yesterday I was working with a group of professionals whose customers are challenging for a variety of reasons. On [...]
The way we begin a difficult conversation has an effect on whether the discussion goes well, getting the opening right requires a little thought beforehand to think things through clearly and to get into a productive state
Every great achievement was once impossible until someone set a goal to make it a reality. Lewis Carroll's Through the Looking Glass contains a story that provides an example of the need to dream the impossible dream. There is a conversation between Alice and the queen, which goes like this: "I can't believe that!" said Alice. [...]
The GROW model developed by Sir John Whitmore is probably the best-known coaching model in the UK. Many coaching training programmes use this model as the framework for developing the coaching relationship, however, I find the ACHIEVE model provides a logical progression from GROW. The seven step model was developed by Sabine Dembkowski and Fiona [...]
A Leadership Lesson, Dorothy in the Wizard of Oz took a guy with no brains, one with no heart and one with no courage" and developed them into an effective team that successfully accomplished its mission.
A wonderful insight provided by guest blogger and executive coach Rob. Ever overheard top executives remark, enviously or sarcastically, that everyone in the office has lots of time to socialise and spend time with family except them? Blame is usually attributed to expansive responsibilities. Responsibilities which tend to distance them from spontaneous and more extensive family [...]