Evaluating training is not confined to end of course happy sheets. Evaluating training is also concerned with measures of enhanced business performance and begins when identifying training needs. Getting the  competencies, content, standards and measures right at this stage will enable you to evaluate the impact of your training against a set of measurable criteria

Little Value from Bigwigs and Stinking Thinking

A big job had presented itself at training towers. The bigwigs had attended a continuous improvement seminar where they had been publicly embarrassed by the ring masters for their stinking thinking. The big wigs arrived at training towers and the gnomes were summoned. During a verbal thrashing the [...]

Feedback is the food of progress, sometimes it doesn’t taste nice

I admire and encourage people who can express their creativity with whatever tools are available, but having access to PowerPoint and Clip Art does not make you a learning designer. I have owned a hammer for many years but that doesn't mean I can build a house. So when a customer asked [...]

Transfer This Before You Purchase Training that makes No Difference

Would you transfer funds from your account into an asset that does not enable you to measure its contribution to your business? That is effectively what you are doing when you send an employee on a training course without giving any thought to what you expect from your [...]

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