Evaluating Training

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Evaluating training is not confined to end of course happy sheets. Evaluating training is also concerned with measures of enhanced business performance and begins when identifying training needs. Getting the  competencies, content, standards and measures right at this stage will enable you to evaluate the impact of your training against a set of measurable criteria

Little Value from Bigwigs and Stinking Thinking

By |2019-01-24T19:50:39+00:00January 24th, 2019|Categories: Evaluating Training, Return on training investment, Training and Development|Tags: , , |

A big job had presented itself at training towers. The bigwigs had attended a continuous improvement seminar where they had been publicly embarrassed by the ring masters for their stinking thinking. The big wigs arrived at training towers and the gnomes were summoned. During a verbal thrashing the gnomes were told to put out to tender [...]

Training Twaddle About Evaluation

By |2019-02-03T17:58:04+00:00October 25th, 2017|Categories: Evaluating Training, Strategic Human Resource Management, Training and Development|Tags: , |

At the quarterly management meeting heads of department were presenting progress reports. Head of distribution had just finished sharing his news on the goods lost in transit and damaged goods issues. He was applauded for the significant  impact of these initiatives in the reduction in customer complaints and the decrease in goods being written off, demonstrating [...]

Feedback is the food of progress, sometimes it doesn’t taste nice

By |2017-01-05T10:29:10+00:00April 13th, 2013|Categories: Evaluating Training, Learning Design|Tags: , , |

I admire and encourage people who can express their creativity with whatever tools are available, but having access to PowerPoint and Clip Art does not make you a learning designer. I have owned a hammer for many years but that doesn't mean I can build a house. So when a customer asked me to update some materials created by a [...]

Is your Training and Development Footprint Shrinking?

By |2017-01-05T10:29:10+00:00March 11th, 2013|Categories: Evaluating Training, Learning Design, Strategic Human Resource Management, Training and Development|Tags: |

Learning professionals have always known that they should be measuring the return on Investment from training and development or the contribution of their interventions in terms of business performance, but there has been very little external pressure on them to do so. As long as there was a demand for training coupled with the happiest of [...]

Purchasers of Training – Beware the Cuckoo in the Nest

By |2017-01-05T10:29:10+00:00October 16th, 2012|Categories: Evaluating Training, Strategic Human Resource Management, Training and Development|Tags: , , , |

Purchasers of Training - Beware the Cuckoo in the Nest The expression "cuckoo in the nest" can mean a person or an organisation trying to look like something they are not; it is also used to describe a problem that grows quickly, consuming resources needed for other purposes Don’t Sponsor a Training Cuckoo Training purchasers, would you [...]

Why be in the training rat race

By |2017-01-05T10:29:10+00:00September 5th, 2012|Categories: Evaluating Training, Strategic Human Resource Management, Training and Development|Tags: , , |

In a land far away, I went along with a representative from a provider of training to meet their client, on the journey to the meeting I said to the representative, “There are at least twenty providers of training offering services to this company why should they choose you?” His response to this question came as [...]

Transfer This Before You Purchase Training that makes No Difference

By |2017-01-05T10:29:11+00:00May 17th, 2012|Categories: Evaluating Training, Learning Design, Tips for Training, Training and Development|Tags: , , , |

Would you transfer funds from your account into an asset that does not enable you to measure its contribution to your business? That is effectively what you are doing when you send an employee on a training course without giving any thought to what you expect from your investment following the event. In the training and [...]