Effective Communications Training CourseJoy Wilson2023-12-20T17:55:33+00:00
The effective communications training course will enable you to explore, practice, and perfect the skills of becoming an outstanding communicator.
From interpersonal communications, to influencing larger groups during negotiations, and meetings, you will discover dozens of ways to dramatically improve your communications effectiveness.
Duration 2 Days
This workshop aims to help you to recognise the elements of effective communication and develop the skills to deliver clear, concise and powerful messages.
During this workshop you will begin to develop skills that with practice will enable you to:
Assess the positive and limited aspects of using your preferred communication style
Understand the role of memory and how it affects our ability to remember messages
Recognise the importance of timing when communicating messages and time those messages for maximum effect
Recognise the roles of power and influence in communications
Demonstrate how to maximize ownership and commitment to your message
Develop communication techniques that influence and engage people [/fusion_old_tab]
We can all benefit from this event. The programme is highly participative and consists of group discussion, case study and interactive activities. Participants will receive constructive feedback to allow them to develop their ability to communicate with confidence
Effective Communications Training Course Content
Communicating for Understanding
Buzz Words Activity
Mis communications – Misleading?
Identifying the core purpose and content of communications
Your communications in context – Communication Skills Inventory
Leave your emotions at home! Mis communications and emotional control/intelligence
Emotional intelligence self assessment
The Culprit Activity
Recognising the barriers to effective communications
Appealing to a range of senses & emotions when communicating
Effective questioning techniques
Activity Inter Galactic Systems Authority
Rapid mapping questions for business
There is more to listening than you might have heard!
Word Power – How to use different styles and patterns of language
Structuring your message and clarifying expectations
Recognising the importance of timing when communicating messages
Communicating in Groups
Six thinking hats – communicating at meetings
Communicating for consensus
Engaging others – establishing a two way dialogue
NLP Model of communication
Understanding the role of memory and how it affects message retention
Understanding the roles of power and influence in communications
Feedback and self disclosure Johari Window & Feedback Models
How to maximize ownership and commitment to your message
Winning without words – Create rapport through positive use of body language
Recognise the effect of beliefs and values within communication
Assessing your Influencing Style[/fusion_old_tab]
The facilitator was so energetic that she really made it a good interactive training with a lot of examples.
I have realized how rationale and analytical I am and have benefited from realizing how other working style among colleagues present their arguments.
I found the training very useful. In my opinion, this is for sure one of the most interesting an better training I’ve attended (already 17 years in the company)
Personnel assessment (better knowlege of personnel gaps) and different comm tools for getting engagements while being able to influence on others