Management Skills for New ManagersJoy Wilson2023-09-19T07:54:09+00:00
Management Skills for New Managers
Have you found that you are suddenly in charge? You now are responsible for delegating, motivating and managing people and processes; this responsibility also requires you to shift from being a friend and colleague to being a boss? Management Skills for New Managers prepares new managers for their role in managing team members, adapting to new and demanding work situations, and to apply successful behavioural approaches to direct the team’s attention and effort towards meeting the organisational goals and objectives.
In 3 valuable days, you will demonstrate and develop the essential skills you’ll need to step confidently into a management role. You’ll gain insights into everything from making a good first impression to motivating people and setting challenging objectives in the workplace.
The pace will be energising and full of variety,. To make everything you learn more relevant and to you to remember it all — we’ll use a combination of proven training methods, including …
TRAINER-LED BRIEFINGS Our facilitator is an experienced management and leadership training expert whose goal is to prepare you for the realities of your new role. Through case studies, demonstrations, and real examples you’ll gain a big-picture understanding of what it means to be an effective manager.
GROUP EXERCISES AND DISCUSSION There will be lots of opportunity for collaborative – working together to find answers is a highly effective way to gain, and share knowledge. The exercises and discussions in which you’ll participate will bring to life the principles and practices you’ll master as a manager.
Management Skills for New Managers – Course Content
Developing Managerial Effectiveness
Avoiding beginner’s blunders
The first temptations the new manager faces — and how to resist them
How to build collaborative working relationships
Identifying, balancing and fulfilling the expectations of the various stakeholders in the organisation
Tips for supervising former colleagues — and current friends
The Manager & His Many Hats
Reflect on experience Good/effective practice Bad/ ineffective practice
What Makes a Manager Team Activity
Management Styles & when to choose & use them effectively
Assess your natural style
Measuring Concern for people
The Art of Delegation
The Wrong Way to Delegate
Agreement, Authority and Feedback
Barriers to Delegation
When to Delegate
Choosing the Right Person
Providing Effective Support
Keeping the Task Delegated
When the Delegate Makes Mistakes
Identifying the core purpose and content of communications
Recognising the barriers to effective communications
The use of all the senses in communication
Effective questioning techniques
There is more to listening than you might have heard!
Structuring your message and clarifying expectations
Developing communication techniques that influence and engage people
How to maximize ownership and commitment to your message
Understanding the effect of beliefs and values within communication
Agreeing measurable objectives
Having a clear line of sight between objectives, activities and standards of performance
The elements of performance WHAT is done and HOW it is delivered