A guide to the classical difficult behaviours
Most people are easy going, a delight to be with. Then there are people who are complicated. They push all of our irritability buttons and wind us up. Sometimes it is possible to avoid these characters, but when they are work colleagues we are stuck with them.
This resource guide you through the classical difficult behaviours to enable you to explore the characteristics of tricky people and at the end of each case study you will find tips and techniques to help you to manage the behaviours.
Take a look at: Your relationship with conflict