Managing classical difficult behaviours

£25.00

Managing classical difficult behaviours

This resource guide you through difficult behaviours to enhance your understanding of the intent of the behaviour  at the end of each case study you will find tips and techniques to guide you when managing the behaviours.

Take a look at: Your relationship with conflict

SKU: 415 Category: Tag:

Description

Most people are easy going, a delight to be with. Then there are people who are complicated. Those who demonstrate classical difficult behaviours. They push all of our irritability buttons and wind us up. Sometimes it is possible to avoid these characters, but when they are work colleagues we are stuck with them. This managing classical difficult behaviours resource will guide you through the difficult behaviours to enable you to explore the characteristics of tricky behaviours and at the end of each case study you will find tips and techniques to help you to manage the behaviours.

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