Managing conflict, learning materials, workshops and resources related to conflict management and conflict resolution

There Are No Difficult People

There are no difficult people. However, there are difficult behaviours. Most people will encounter others whose behaviour they find difficult. Warning signals alert you that you may have problems in coping with these difficult characters as a result of previous experience with unpleasant or unsociable behaviour. But be careful! We all make generalisations as a way of drawing conclusions based on limited experience. We make generalisations about people we say  'oh he’s always late ' or ‘she never contributes to a meeting’, which may or may not be true in reality. Putting people into categories "us" and "them" helped humans [...]

Go to Top