We all really enjoyed the course yesterday. I think the physiological aspects of the course and understanding why and how you react in different situations was a really valuable skill to teach. This in turn helps our colleagues understand how and why the people they are dealing with may be feeling and acting.
I really liked your style of delivery, it was very calm and assured and I think really encouraged the group to think about what you were saying. You also promoted discussion and a created a safe space for delegates to discuss their own experience.
Whilst you were absent during the break they were discussing the theory you had given in relation to how they deal with their teenagers. I really like it when people get something from training that isn’t just applicable to work.
For me the flow and pace of the course was spot on. I liked the course materials. I felt you used the presentation well, not death by power point but more there to illustrate and reinforce what you were saying.