Our Training Shop contains training materials for training courses and workshops, also you will find a variety of training materials for training courses and workshopsexcellent resources for meeting facilitators. You will also find activities for team development events, competency framework development, case studies and personal development including self assessment materials.

Many of the training products in our training shop are free of charge. The resources are used by individual trainers, corporate trainers, busy managers and learners.

All training materials have been specifically designed by Spectrain for organisations and individuals wishing to purchase high quality learning and competency development resources. So, this means they have been tested for their effectiveness.


Many organisations use our training materials to supplement in house courses and to to curate content for blended learning approaches.



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  • The change makers toolkit guides you through a series of steps that help to identify each of the key components of the change management process.  
  • Managing classical difficult behaviours

    This resource guide you through difficult behaviours to enhance your understanding of the intent of the behaviour  at the end of each case study you will find tips and techniques to guide you when managing the behaviours. Take a look at: Your relationship with conflict
  • Both coaching and mentoring are processes that enable individuals to achieve their full potential. Both interventions share many key skills and similarities and yet they are different processes so it makes sense to outline those similarities and recognise the differences. This helps to ensure that expectations of coaches and mentors and those that they support are clear.      
  • What is your relationship with conflict? Conflict, it's highly probable! We all bring different ideas, goals, values, beliefs and needs to teams. These differences are a primary strength. However, the same differences inevitably lead to conflict. This free resource will help you to understand your relationship with conflict. You will identify your dominant conflict management style. With heightened self awareness you will know how to intentionally select a response that enables dialogue. Take a look at this product - Exploring Conflict Competence  
  • Mentor Me

    Mentor me is our mentoring support service for business leaders. Running a business and leading others can be a lonely task, many people benefit from time out and the guidance of an experienced mentor. A mentor will encourage and support you to make the most of yourself and your business. The greatest value is often in taking a step back and seeing your business through someone else’s eyes. From my own experience. I know how useful it can be to share and learn from the experience of somebody who has been there before you.  

  • This Coaching Curiosity activity is packed with over 100 questions you can use immediately  to enable you to prepare for your coaching session. Being well prepared you will demonstrate interest and curiosity and appropriately explore issues during a coaching session. Check out:  Coaching models from GROW to ACHIEVE
  • Exploring Conflict Competence

    We use this Exploring Conflict Competence case study as an  introduction to our respond to conflict with confidence  training course. the resource contains a case study, and a description of conflict management competencies. In addition it contains a team conflict competence model for constructive conversations. Once upon a time a shepherd was on his way to his home in Shepherds Bush. Coming to a meadow he saw three men standing there, crying. So he stopped and asked, “My children, what is the matter?” And they answered, “Our father just passed away, and we loved him so much.” “But,” said the shepherd, “I am sure he loved you too, and no doubt he has left something behind for you?” The three men answered, “Yes, he did indeed. He left behind sheep. And in his will it is stated 1/2 to the eldest son, 1/3 to the second and 1/9 to the youngest. We love sheep, we agree with the parts to each. But there is a conflict: he left behind 17 sheep and we have been to school, we know that 17 is a prime number. We cannot divide them.”
  • The we fix broken people decision making activity takes place in The “We Fix Broken People Hospital" in Bodge, who are the proud recipient of a new kidney dialysis machine. The machine is a technological miracle, a godsend to those with kidney disease it prolongues the life of those suffering from otherwise terminal cases of kidney disease. The machine functions just as a healthy human kidney would. By being hooked up to the machine for twenty four hours a week, patients are less likely to die of their kidney complaint than from some other ailment, unconnected with their kidney disorder. Recognising bias in decision making can help us to avoid them. We all take mental shortcuts which help us reach quick judgements when we have little time which can result in flawed decisions and result in bias. This team activity enables consensus decision making and provides a platform from which to explore bias
  • Spectrain's Six Thinking Hats guide comes complete with a case study containing illustrative examples of the approach in use and a worksheet to enable you to use this fabulous six thinking hats problem solving tool at your next event. We use this during managing meetings and problem solving programmes  
  • The learning to learn toolkit is useful for people who need to make the best of a learning experience and who may have forgotten what works well for them, how they learn best and how to enjoy the opportunity to learn new skills. We work with many adult learners who need a little reminder to help them remember how to enjoy learning to learn again.  
  • Take a moment to analyse your training style with this self assessment.
    Here is an important question:
    • Do you design training in your own style?
    If our training design and delivery style reflects the dominance of our own learning style, there is a risk that other learning styles will be frustrated and unfulfilled by the process. This wonderful analysis will enable you to identify whether you have a preferred style or use a balanced approach to training delivery.
  • Cause and Effect Analysis

    One of a series of Free Problem Solving Tools. Cause and effect analysis is a tool that helps identify possible causes of a specific problem.  The approach enables a graphical illustration of the relationship between an outcome and all the factors that influence the outcome. Need more problem solving tools for your workshop? Take a look at our 6 thinking hats problem solving tool.
    Take a look at our Problem Solving and decision making Training Course
  • Service Survival Tool Kit Slides: This slide show accompanies our service survival workbook , so, if you want a ready made training course here it is on special offer to those who have purchased the Service Survival Tool Kit Our service survival workbook contains development activities aimed at developing the following competencies:
    • A range of strategies to help you to manage difficult behaviours
    • The ability to recognise the characteristics of a working sytle that is different to your own and to influence that style
    • Conflict resolution techniques and when to make a conscious choice to select a different approach to managing conflict
    • Heightened awareness of your emotional triggers and techniques to enable emotional resilience
    The ideal competency development programme for those who work in call centres.
  • The Coaching Tool Kit has been designed to provide additional tools and techniques for you to use during your coaching activity. The tool kit is packed full of checklists, self assessments and activities that enable focus on goals and outcomes. We use these tools during our coaching sessions so we can guarantee that they do provoke meaningful and constructive conversations and with the encouragement of a skilled coach we know that people will be moving towards achievement of positive outcomes quickly. Our Critical Competencies for Credible Coaches training course is extremely popular
  • This Service Survival Tool Kit will help you to identify those difficult customer behaviours, and provide you with strategies to minimise their impact leaving you feeling good about yourself for avoiding conflicts that spiral out of control. We know that you provide great customer service, but service can go off track when faced with a behaviour that you fail to recognise as challenging and before you know it there you are in a negative spiral  its those tricky situations that this tool kit will help you to recognise and manage
  • A Disciplinary Offence?A Disciplinary Offence? Perhaps Not! This case study is riddled with issues and it is your task to investigate and make recommendations about how to proceed. Was this a case of management being high handed and reactive? Was the employee just fooling when he pretended to stumble in the car park. Had he perhaps been drinking at lunchtime? Is this a another symptom contributing to the history of poor employee relationships? Have existing policies and procedures been effective?  
    This exciting case study never fails to generate discussion related to disciplinary policy and procedure and the management of employee relations.
      Spectrain use this resource during our Strategic HR Courses to explore corporate culture, disciplinary issues and managing difficult behaviours. Before investigating a potential disciplinary offence, check out this guide from ACAS.
  • This SWOT Analysis Case Study Enables Application of a SWOT Analysis to a genuine business development issue. We use this case study on our Business and Strategy Development Course to enable exploration of SWOT elements in an established business and it works really well in enabling identification of business enablers and inhibitors. Playing Lean is available as an additional module to our Business and Strategy Development Training Course. Playing Lean Simulates a Lean Business Startup.  It's a board game where players are forced to make difficult business decisions without real world risks. Contact us to see how Playing lean could support your new business venture
  • Business Ethics Competency Framework

    Our Business Ethics Competency Framework is aimed at identifying ethical behaviours and developing ethical business practice. This  framework contains 38 ethical business competencies grouped into seven sets. All essential competencies relating to ethical leadership behaviour, and governance essential for reducing the risk and reputation impact of unethical behaviours.  
    Dont leave ethical business behaviour to chance, 
    A little extra reading: 5 steps to improve ethical performance
  • This activity consists of 22 playing cards containing questions to enable groups to explore, identify and recognize the talent and development needs required to sustain and improve business performance. The Identifying Talent Needs cards focus upon the talent requirements needed to sustain and improve current business performance and identify future talent to accommodate planned change. We use this product on our Nurturing Talent Training Course  
  • In this guide to designing competency based training and assessment materials we share some of the techniques that we use to ensure that consistent competence is developed and assessed through design. Content of Designing competency based learning and assessment materials includes:
    • Developing specifications of Units of Competence
    • Designing an assessment strategy and competency based assessments, including, diagnostic assessments, formative assessments and summative assessments.
    • Identifying sources of assessment evidence
    • Designing valid, reliable and fair assessment materials
    Take a look at Learning By Design our latest competency based training course aimed specifically at developing learning design skills
  • it's so important to add variety to your coaching practice. Using the same approach constantly can get a little predictable and will fail to challenge. seven coaching models   The 7 coaching models are supported by questions to guide you as you use them.  In addition you will find several value added associated activities to enable you to structure, explore options and enhance outcomes from your coaching activity immediately.    The models enable you to add variety to your coaching activity this helps to maintain momentum We use these resources on our Critical Competencies for Credible Coaches Course
  • Setting goals for your coaching activity is essential if you are to support others during coaching. This activity contains 3 comprehensive questionnaires and a personal development plan to enable you to assess your approach and readiness to become a coach for others and identify your coaching development needs. It's important to set goals. These activities will help you to assess why you want to coach others, your readiness for coaching and how you manages challenges during coaching.
  • Identifying goals for your coaching activity is essential and it is equally important to evaluate the outcomes from coaching practice. These useful coaching questionnaires enable you to identify short term and long term goals for your coaching activity. We also provide an assessment tool that helps you to consider your readiness for coaching and identify development needs. Finally you will embark on a reality check which will reveal the amount of challenge or achievement from your coaching practice. We Use This Resource On our Critical Competencies for Credible Coaches Course
  • 120 competency based questions related to the following competency areas: Accountability, Teamwork, Integrity, Transparent Communications, Job Satisfaction, Customer Focus, Respect and Excellence. We use this resource on our Competency Based Recruitment and Selection training course
  • Identifying the Outcomes and Goals of Coaching

    This really useful resource to enable coaches and their clients to explore coaching goals, strengths, and agree an agenda. An essential coaching contract is also included in the resource to help you to agree expectations and be clear what both parties bring to the coaching experience.
  • Emotional intelligent communication is essential to maintaining quality in relationships. It is very difficult for us to leave our emotions at home. We have all reacted upon impulse when we have felt frustrated at work. Self awareness and self mastery enables us to press pause and reflect before reacting. Therefore it is worth investing some time in self awareness the key to understanding ourselves and others a little better. This resource helps you to assess the following areas of emotional intelligence
    • Self Awareness
    • Self Management
    • Awareness of Others
    • Relating to Others
    If you are interested in developing self awareness take a look at: Developing a positive outlook
  • A valuable cross cultural kaleidoscope case study providing you with the opportunity to explore and understand 8 cultural dimensions Extra Reading
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